Returns & Exchanges

At Indus Valley, we want you to be completely satisfied with your organic beauty purchase. If you are not happy with your order, we offer a hassle-free return and exchange policy within 15 days of delivery.

Return Process

• 1.
  Initiate Request

  Log into your account and navigate to the 'My Orders' section to select the items you wish to return or exchange.

• 2.
  Pack with Care

  Ensure the products are unused and in their original packaging, including all seals and promotional inserts, to qualify for a refund.

• 3.
  Schedule Pickup

  Once your request is approved, our courier partner will arrive at your doorstep within 2-3 business days to collect the package.

• 4.
  Receive Refund

  After our quality team inspects the returned items, your refund or exchange will be processed to your original payment method within 7 days.